“I’m down here!” I want to scream as the young girl at the drive-thru window looks everywhere except at me as she holds out my change. I purposely hold my hand out low so that she has to actually look to give me the $2.27 back from the ten dollar bill I handed to her, while looking at her I might add. She finally looks down and places the money in my hand and looks at me as if I was a major inconvenience to her bird watching or sightseeing or whatever it is she is doing (Other than her job). I look at her, waiting and hoping that she will at least say thank you, but she doesn’t. So I do, even though I am supposedly the customer and that I am paying her place of employment for services rendered. In my world, saying thank you to a customer is appropriate, but apparently not in other’s worlds.
So I drive up to window #2 to see 3 employees standing around talking to each other, laughing and carrying on. Finally one of them opens the little window and asks “What did you order?” Seriously? Isn’t that your job to know what I ordered and get said items, neatly pack them in a handy dandy bag along with some freaking napkins, and hand them to me with my drink of choice at which time you tell me to have a good day, or thank me and ask me to come again, or at the very least LOOK AT ME and nod your head or something? So I tell them what I ordered and they look up at the little TV screen that they have, close the window and give me some much needed privacy. I assume that is what they are doing because I just sit there. Sometimes they are even nice enough to let me pull up to the specially marked spaces while I get that much needed privacy, until eventually they will bring me my food, while looking off in the same area that the first girl was looking at. I look over but never see anything of interest, I want to know what I am missing over there. Must be good because everyone is looking!
Eating inside a fast food restaurant is not any better. Then you have to look at the entire herd(?), colony(?), brood(?), army(?) of liked dressed human beings doing their very best to pretend that you do not exist. Talking amongst themselves like it was 4 PM in the high school parking lot, talking about whatever it is they talk about. I actually sat in an establishment once (I refuse to call it a restaurant) with my teenage son and had to listen as the young (ahem) ladies behind the counter were going on about who was having sexual intercourse (Not the actual term that they used) and which of their acquaintances is willing to perform oral sex on the young boys in their clique. Where was the manager you ask? She was back in the office, leaning back in the chair with the door closed talking on the phone.
Maybe it is the 25+ years that I have managed people and businesses, but this really bothers me. If it makes me a snob, then so be it. I realize that fast food employees earn low wages, but they knew that when they signed up for the job. And yes, I do realize that some people sometimes have no other option but to take these low paying jobs just to try to make ends meet, but that does not mean that they cannot be good employees. If you are that miserable at a job, then you need to find somewhere else to work, hopefully at a place that does not deal with the public. This is the job you signed up for, be professional about it. One lesson I learned when I was a teenager working at Popeye’s Chicken that has stuck with me up until today. I was in the back seasoning chicken and one of the managers came back and was talking to me.
“How many cases of chicken do you think you can season in an hour” he asked.
“I dunno, maybe two” was my reply.
“Well, a professional chicken seasoner can season three cases in an hour”
I looked at him as if he was crazy. “I’m not a professional chicken seasoner.”
“Are you getting paid to do this job?” he inquired with a grin on his face
“Well. . . .yeah”
“Then you are a professional chicken seasoner”
That made absolute sense to me. If you get hired to do a job and they are paying you for services rendered, then YOU ARE A PROFESSIONAL. That is the definition of it.
The sad part is that I kept going back to these establishments, mostly out of convenience, but also as I am learning because of my addiction to food. It is so easy just to drive through one of these fast food places and order whatever it is that they are selling. I think I am saving time, but am I? Been doing a lot of reading and writing about it on my new blog “Starts At 50”, the latest post talks about food addictions and convenient foods, take a look and let me know what you think.
I am making an effort to avoid eating out at all, but especially at a fast food “restaurants”. It does me no good to go there other than to feed another addiction.
So with all this being said, since you took the time to read my ramblings, I would like to look you straight in the eyes and say THANK YOU VERY MUCH
Have a blessed day